Privacy Policy

Effective Date: 08 August 2022

1. Introduction

Gechel Holdings LLP ("we", "us", "our") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data you provide to us in compliance with Singapore’s Personal Data Protection Act (PDPA).

2. Data We Collect

We may collect the following personal data from you:

• Contact Information: Name, email address, phone number, and mailing address.
• Transaction Information: Details about payments made through PayNow, including your PayNow registered mobile number and name.
• Feedback and Reviews: Any information you provide when leaving a review or submitting feedback.

3. How We Use Your Data

The personal data we collect may be used for the following purposes:

• Processing Orders: To process and fulfil your purchases, including payments, delivery, and notifications.
• Rewards and Promotions: To verify and fulfil rewards. 
• Communication: To contact you regarding your orders, inquiries, or to send updates on our services.
• Feedback Improvement: To analyse and improve our products, services, and customer experience based on your feedback.

4. Data Disclosure

We may share your personal data with:

• Service Providers: Third-party vendors who assist in payment processing, delivery, and other services necessary to complete your transactions.
• Legal Obligations: Where required by law, we may disclose your data to comply with legal obligations.

5. Data Protection

We are committed to safeguarding your personal data and have measures in place to ensure its security and confidentiality. 

6. Access and Correction

You have the right to access and correct your personal data. If you wish to do so, please contact us at dpo@gechel.com.

7. Retention of Data

We will retain your personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at dpo@gechel.com.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, so please check back periodically to stay informed.